Who We Serve

DukeWELL provides services to the following plans and people at no extra cost:

Duke Employee Health Plans

  • Duke Select HMO (patient must be 18+)
  • Duke Basic HMO (patient must be 18+)

Other Employer & Individual Plans

  • Aetna Whole Health—Duke Health, WakeMed & Cone Health
  • Cigna Collaborative Accountable Care


  • Patients who are assigned to a provider in the Duke Connected Care Network

Medicare Advantage

  • Aetna Medicare Advantage
  • Humana Medicare Advantage
  • UnitedHealthcare Medicare Advantage

NC Medicaid

  • Patients who are enrolled in Medicaid (Carolina Access II) and assigned to a provider in the Northern Piedmont Community Care Network

Under- & Uninsured in Durham County

  • Must be enrolled in Durham County’s LATCH program