DukeWELL Care Coordinators

I was born and raised in Chapel Hill, NC. I graduated from UNC Chapel Hill, earning a Bachelors of Arts in Biology. I have worked within the medical field for over twenty years. I have always had a passion to help people and my community thrive and live healthy lives. I am grateful to be able to join a team that shares the same passion.

I am a firm believer in "If you feel good you look good." Our health plays a major role in our day-to-day lives, and everyone deserves to have effective healthcare. It brings me joy knowing that I can make a difference helping others. I graduated from Winston-Salem State University in 2020. I received a Bachelor of Science degree in Exercise Physiology and Public Health. I enjoy spending time with my family, shopping, and traveling. With DukeWELL, I am looking forward to assisting individuals to have healthier lifestyles and behaviors.

I have been at Duke for 5 years, serving as both a Nursing Assistant and an Advanced Health Unit Coordinator. After completing a Community Health Worker (CHW) certification course at DTCC, I began to better understand the importance of having outreach and resource persons within any given community. I enjoy providing helpful information to those who may not be aware of—or adequately informed of—those things that may help one make better health and lifestyle choices.

I have worked as a nursing assistant in Duke University Hospital and as a patient service associate with Duke Primary Care. My goal in life has always been to help others, and joining DukeWELL is a great step in the right direction for that goal. I feel my background has given me some insight into the different areas and interactions patients at Duke Health experience, and I look forward to bringing that knowledge with me into this new chapter of my career with Duke Health.

I’m from Durham, and I attended college at North Carolina Agricultural & Technical State University (NC A&T State University) and obtained my bachelor’s degree in social work. What I love most about the work that I do is serving populations in the community in ways that promote healthy development that enhances one’s quality of life.

I have been employed by Duke for over 20 years. I began my career in the Undergraduate Financial Aid Office in August 2000. I transitioned to the Duke Talent Identification Program in October, 2013. In January 2021, I started a new career in Population Health as a Care Coordinator. I look forward to making a difference in the overall health of the patients and communities Duke serves.

I am a motivated professional who is currently pursuing a BA in behavioral and social sciences. I am a 2022 graduate of Piedmont Community College with an associate of arts in human services. I am a people person who has background working as a CNA for 29 years and NC peer support for ten years. My experience includes hospitals, law enforcement, drug and alcohol rehabs, outpatient mental health, skilled nursing, homecare, and outreach communities. Helping community members to access resources is my purpose and mission with DukeWELL.

I graduated Magna Cum Laude from UNC Greensboro, earning a Bachelors of Science in Public Health Education with a concentration in community health education. Just one week after graduating college, I started my career in public health as a pediatric health educator and program coordinator for a family-centered health and wellness program that was made possible by a grant from the Duke Healthy Lifestyles program. What I like about the work I do is that I am able to give back to my community by providing resources to those who are going through hardships and are underserved.

My Background: I used to be a fireman before I came to work at Duke.

I am originally from Arkansas but have lived in North Carolina for over 16 years now. I have many years of experience working as a medical coordinator for geriatrics with ID. I have a passion for taking care of others and enjoy helping people connect with resources they need. I am excited to start my career here at PHMO.

I am a mom and a G'ma. I have a wonderful family. I worked for Regional Pediatrics for nine years. I am a Peer Support Specialist and a Certified Nursing Assistant. I love helping people. Now, I'm working as a Resource Center Care Coodinator; I am working my dream job!

I’m a graduate of North Carolina Central University. I have many years of experience in the health care field. I have a passion for helping others. I enjoy spending time with family, traveling, and watching movies.

I attended the University of Akron in Ohio, after which I moved to North Carolina and worked as a medical coder for many years at UNC. Although I enjoyed working there and the work I did, I am looking forward to assisting patients in this new capacity here at the better shade of blue.

I graduated from North Carolina Central University, obtaining a Bachelor’s degree in Family and Consumer Sciences with a concentration in Child Development and Family Relations. I’m currently obtaining my Master’s degree in Family and Consumer Sciences with a concentration in Child Development and Family Studies. Working with the family and the community is a key component of both of my degrees. I've always desired a position working with kids and the ability to help families.

I enjoy helping others and making sure they have what is needed to help improve and maintain their quality of life. I have over twenty years of health care experience. I enjoy traveling—the beach is my happy place. I love spending time with my family and friends. I am excited to be a part of the DukeWELL team.

I was born in Mexicali, Baja California, Mexico and raised in Durham, NC. I have been working with Duke Health since July of 2019, where I started as a patient service associate at The Duke Eye Center. I am very excited to be a part of the DukeWELL team and continue my career at Duke.

I have over ten years of experience in customer service and in healthcare. I love to work closely with patients and their families in providing the best care and any other services I can provide for the patient.

I have 21 years of experience working in the medical field, which includes oncology, primary care, and radiology. I have been with Duke Health for the past 7 years. I enjoy helping others, so working with PHMO will allow me to bridge the gap to help patients maintain healthy and safe lifestyles.

I have previously worked with oncology and hospice patients, where I found great fulfilment in providing care during some of the most challenging times in their lives. I want to make a positive and lasting impact on others' lives. What I enjoy about my work is the opportunity to give back to my community by providing resources to those going through hardships.

I come from many years of healthcare. I have a love for helping, growing relationships, and making a difference in others lives as much as I possibly can.

I am originally from Honduras. I am bilingual and a mother of two daughters and a grandmother of two grandbabies. I am certified bilingual through Duke Health and a notary public. I came to the United States when I was seventeen years old with my family. I have been in the medical filed since 2006 with Duke Health, and my goal is to retire from Duke Health. My hobbies are cooking, walking, dancing, fishing, and spending time with my family. What motivates me the most is advocating for others, being there and guiding people and patients to the right direction, also bringing all my skills and knowledge to DukeWELL. 

I’ve been working in the healthcare field since 2021. I originally started at Duke University Hospital, where I worked in patient care services. Providing patients with exceptional care has always been my number one goal, and watching patients heath improve from the services we provide is what keeps me loving the work I do.

I’ve always enjoyed helping others and being a positive impact on their lives. I’m very honored and excited to join the DukeWELL team.  

I was born and raised in Peru. I have a Bachelor in Communication and Associate in Education. When I arrived to this country, I always looked for the opportunity to help people who do not know how to use the necessary tools or resources to be successful. This is the reason I was inspired by the things Duke Health is doing and also that they have resources to help people get and stay healthy.

I am from the foothills of North Carolina, and I became a CNA in 1998. I moved to Durham in 2003 and have worked as a
CNA for 17 years. I went back to school and got my CNA II in 2017. I then became a CNA II at a Duke Health clinic; while there, I also received a pharmacy tech certificate. I have done all these things because I enjoy taking care of people, and these things are all different ways to do that.

I grew up in North Carolina. I am married, and I have two sons and two dogs who I enjoy spending my time with. I believe the DukeWELL program is so helpful and such a great resource to help people learn how important it is to make their health a priority!

I have worked in a OB-GYN office for 12 years. During that time, I took some billing classes and obtained my CPC license. I worked as a OB-GYN coder for 5 years and decided I wanted to have more patient contact, and that is why I decided to come to DukeWELL. I am a mom of two boys—one is a senior, and the other is in 8th grade. We keep very busy with sports and church.

I graduated magna cum laude from Virginia State University with a bachelor of science in biology and a minor in sociology, and I received a masters in medical science with a concentration in public health from Liberty University. What I enjoy about this work is that it gives me the opportunity to help people in the community dealing with hardships while also allowing me to get a better understanding of the social needs that go along with healthcare. I have always had a desire to help people, and I am very fortunate that this work allows me to do that.

I was born and raised in Durham, NC. I did interpreting for almost four years before I started with Duke Health in August 2021. I enjoyed helping our patients get their questions answered as a bilingual concierge for Duke Children’s & Internal Medicine of North Durham for two years. Now with DukeWELL, I hope to continue helping patients obtain great health outcomes by being as thorough as I can on my end. I enjoy sports, such as soccer and volleyball with family and friends.

Healthcare has always been a passion of mine, being able to help others with their health and making sure everyone receives the best care possible. I appreciate and understand the gravity and effect that healthcare interactions have on patients, and I want to contribute to the great care that patients receive at Duke. I look forward to working closely with patients to ensure that they are well taken care of and can take advantage of all the amazing resources and healthcare professionals that Duke has to offer.

I have always thrived on helping others, and with a complicated medical history myself, I know what it is like to receive extraordinary care, and I strive to provide that to others! I love interacting with patients and hopefully making their health journey a little easier and simpler. I have been with Duke for three years and have loved every minute of what I am able to directly provide to my patients. I look forward to assisting with your care.

I’m originally from Fayetteville, NC. I received my Bachelor of Science in Human Services with a Minor in Communications at Wingate University. Starting at Duke, I’m eager to see how I can best help those around me with everything I’ve learned in the past. I enjoy seeing those around me strive for greatness and achieve excellence. In saying so, I cant wait to see what kind of difference I can make here at Duke.

I have extensive experience as a team lead for patient services, where I have managed a dedicated team to ensure the highest level of care and support for our patients. What I love most about my work is the opportunity to make a positive impact on patients' lives and the satisfaction of knowing our team is providing essential support during critical times.

I was born and raised in North Carolina and originally from a small town named Whiteville. I am currently in school seeking a Bachelor’s Degree in Social Work with hopes to obtain a Master’s Degree to become an LCSW. I have been in healthcare for over twenty years with experience in the mental health and intellectual/developmental disabilities field. I am most looking forward to expanding my reach by working with DukeWELL to make more of an impact.

I was born and raised in Durham, NC, and I am a mother of three boys. I enjoy meeting and working with people from all over. Experiencing the loss of both of my parents within the past year inspired me to become an advocate and voice for patients within the health care system.

I was born and raised in Durham, NC. I started working at Duke as a COVID Screener in 2020 and soon worked my way to being on the great PHMO staff. I am very excited to be in my roll as a DukeWELL Care Coordinator and to work with different patients and help them get the proper care they deserve. 

I’ve work with all ages from infant to school age. I’ve worked for the school system's before and after school programs. I was a floater for several Durham daycares. I was a preschool teacher assistant for Durham Head Start. I worked at Duke Primary Care as a medical assistant for drive-up testing sites. My passion always has been to work with kids—I just love their energy and the joy they bring and being able to help them in need and be successful in life.

I have a background in recreational therapy with eight years of experience, primarily working in long-term care and oncology settings. Throughout my career, I've developed a passion for helping individuals improve their quality of life through therapeutic activities. Recently, I completed a Master of Health Administration (MHA) degree, and I'm excited to transition into this new role as a DukeWELL Care Coordinator. I’m eager to apply my clinical experience and newly acquired skills to contribute to improving health outcomes for diverse populations. What I enjoy most about this work is the opportunity to have a broader impact on community health and to help create systems that support individuals in achieving better overall wellness.

I have worked with all ages and enjoy being able to help in any way that I can, from adolescents to the generic population.

I started my career at Duke in December 2017 as a patient service associate at the Duke Eye Center. Then in 2020, I became a financial care counselor, where I assisted patients with their financial benefits. I worked closely with insurance companies and our providers. I enjoy helping people in anything I do. I look forward to assisting our patients here at PHMO.

I have joined the DukeWELL team because I have always wanted to be a part of the bigger picture when it comes to helping my patients. A lot of patients have left appointments not receiving all of the help that they may have needed. This has always made me realize that we are missing a step in caring for patients. If I can lend a hand or ease my patients into the best care, then I'll do whatever it takes.

I am passionate about service to our patients here at Duke, both clinically and outside in the public realm. Patients travel from all over the country and beyond because of our reputation in healthcare. I am committed to meet their expectations head on and bring whatever value I can to this already well established health system.

My twenty years of healthcare experience have taught me the importance of empathy and effective communication in fostering patient trust and understanding. I find fulfillment in helping patients navigate their healthcare journeys. My passion stems from the opportunity to make a tangible difference in people's lives by providing them with the resources and support they need to achieve better health outcomes.

I have been in customer service for eight years. I feel good giving people the best version of myself and helping in whatever I can. I pride myself in being personable with rich qualities of loyalty and trustworthiness. I like being in a workplace where I will continue to help others and do something I absolutely love: using both of my languages!

I was born in Wildwood, NJ, but North Carolina is home. I started with Duke in February 2012. I’m so excited to come aboard with DukeWELL. I absolutely love helping and assisting people. I enjoy music and spending time with family.

I have been working in healthcare as a CNA for 14 years. My experience is in long-term and ambulatory care. The work I do is rewarding; I get to help others and make a difference in my patients' lives.

I have twelve twelve years experience working with the Duke Division of Community Health at Walltown Clinic on Broad Street. I found it very rewarding working with and supporting patients of all ages who experienced financial hardships with medical expenses, paying for doctor visits, loss of health insurance, paying for medication, and behavioral health issues. Seeing patients come into the clinic feeling discouraged and leaving with a smile on their faces made my job worth while!

I am an HIV survivor dedicated to making a positive impact on the world. Diagnosed with HIV at 18, I've faced numerous challenges but have never given up on my dreams. I previously worked for the Maryland State Health Department, where I assisted HIV-positive clients who cannot afford prescriptions or insurance. I also have worked at DC Health Benefit Exchange and Whitman Walker Health Clinic, where I assisted members of the community in applying for all types of pubic benefits like healthcare, SNAP benefits, legal services, STI/STD testing and care, social security benefits, etc. I find immense fulfillment in helping others navigate the healthcare system and ensuring they receive the support they need. This work allows me to be a voice for the community and advocate for better access to healthcare resources.

I’ve been working in the mental health field for more than twenty years. I’ve had the opportunity to be able to work with this population at different stages and ages. I feel privileged to be able to help our patients meet their goals and milestones.

I'm originally from Cary, NC, and I earned my Bachelor's Degree in Public Health with a concentration in Worksite Health from East Carolina University. I’m passionate about creating positive changes in health outcomes in my community and am thrilled to pursue that passion at DukeWELL!

I have worked with Duke Access Services as an appointment coordinator and referral specialist. I have also worked with Duke PRMO as a Financial Care Counselor. I am excited to work with DukeWELL to build a healthier community by assisting with coordination of preventive care.

I am a North Carolina native, hailing from Selma. I graduated from UNC Chapel Hill in 2020 with a degree in Exercise & Sport Science and have been interested in healthcare from a young age. I enjoy working with diverse patient populations and ensuring that they are receiving the care they need to best support their health outcomes. With every patient interaction, I hope to build a relationship that enables my DukeWELL coworkers and I to work alongside our patients to improve their health. I am passionate about working with at-risk populations to help reduce the barriers to healthcare they experience through the promotion of healthy equity.

I have 15 years with Duke. My passions are customer service—being that voice for individuals who do not know where to begin for help—helping our communities and employees to be enlightened with resources that will help with mind, body, and soul.

I have worked in the customer service field since I was in the ninth grade, and I have developed a passion for helping customers resolve issues while creating a positive image of the company and myself. I’ve proven my ability to listen attentively, solve problems quickly and efficiently, and create good professional relationships with patients. I love providing a safe place for people to receive the help that they need.

​I am originally from Guatemala, Centroamérica​. I am bilingual (Spanish-English). I came to the United States when I as 21 years old with my family. I have 3 kids and always tried to participate in their school activities. Now, they are 23, 21, and 16 years old. I love to play sports and be active as well as my three kids. I love my job because I can help people in need find what they need to be healthy and reach their goals. Being bilingual has given me the opportunity to help the members of my community that have communication barriers.

I was born and raised in Alabama. I am a graduate of North Carolina Central University with a B.S. in Family and Consumer Sciences. I have also earned two Associates Degrees with certifications as a Medical Assistant and Occupational Therapy Assistant (OTA). I have worked in healthcare and in public and private education. I enjoy watching action movies and shows like CSI and NCIS, taking long walks, spending time with my husband and two beautiful daughters, and enjoying holidays with extended family. My favorite vacation destination is the beach, especially the Caribbean.

I am proud to be a part of DukeWELL. I have been in health care for over 20 years, and I love it. 

I’ve been in the healthcare field for almost four years. My favorite thing about working in healthcare is my ability to help others and make a difference in the community.

I have eighteen years of diverse experience in the medical field, encompassing front office operations, patient scheduling, insurance verification, billing, and insurance. This blend of skills has equipped me to enhance patient experiences and support healthcare operations effectively. I look forward to my future at DukeWELL.

I have a management background in health insurance and as a government contractor. I received a degree in Health Science in 2014. I am currently studying for Healthcare Administration. I owned and managed a group home for Intellectual Disabled adults with critical needs for over 10 years. I have always had a strong desire to assist people with their needs in everyday life. Working as an associate in PHMO allows me to continue bridging the gap for patients by providing the resources necessary to fulfill their healthcare needs and essentials.

I was born and raised in Durham, NC. I have been a part of Duke as a certified medical assistant for twelve years. My work at Duke has allowed me to gain valuable knowledge regarding patient care and access to health care. I am excited to be a part of DukeWELL. 

I started with Duke in March of 2019 as a Financial Care Counselor at Duke Eye Center. During that time, it was my responsibility to work with patients to resolve any financial barriers related to their healthcare. I am excited to be a part of the DukeWELL team as a Senior Care Coordinator. I have always had a passion to help people and my community. It’s exciting to be a part of a team that shares that same passion. In 2024, I earned a Bachelor of Science in Business Administration from the Bryan School of Business and Economics at UNC Greensboro. In my spare time, I enjoy baking, binge watching shows, and spending time with my family.

I am a graduate of the University of North Carolina at Pembroke, holding a bachelor’s in psychology with a minor in sociology. I have over eight years experience as a patient services associate. I am a proud Durhamite! I am excited to connect patients with valuable community resources that foster positive health outcomes and enhance their quality of life.