I graduated from the UNC-Chapel Hill Eshelman School of Pharmacy in 2007 and am a Board Certified Pharmacotherapy Specialist (BCPS). Prior to joining Duke, I worked at Dorothea Dix and then practiced as a clinical pharmacist practitioner (CPP) managing lipid and anticoagulation clinics in various Research Triangle locations. I also serve on the advisory board of Pharmacist Moms, a national group dedicated to advocacy for women in pharmacy. My specific areas of interest are cardiovascular risk reduction and mental health.
DukeWELL has a dedicated team of pharmacy professionals who will work with you to improve your ability to understand and take your medicine correctly.
DukeWELL can assist you with:
- Getting a complete history of your medicine
- Understanding your medicine
- How to safely and correctly take your medicine
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Connecting you with resources for assistance in getting your medicine:
- Financial assistance programs
- Transportation or delivery options
- Insurance approval
Our team of pharmacists and pharmacy techs will connect with your providers and other members of your care team when needed to share knowledge and support you as you pursue your health goals.
Pharmacists
Clinical pharmacists are doctors who can support you on the phone by teaching you about your medicines and side effects.
PharmD, BCACP, CPP
I graduated from Nova Southeastern University College of Pharmacy. I completed two years of pharmacy residency training with a focus in ambulatory care and population health at Novant Health in Winston Salem, North Carolina. Prior to joining Duke Health, I practiced as a clinical pharmacy specialist, managing lipid, anticoagulation, and primary care clinics at various Novant Health locations.
PharmD, MS, BCACP, AAHIVP
I am from Haw River, NC and obtained my Doctorate in Pharmacy from the Campbell University College of Pharmacy & Health Sciences in Buies Creek, NC. I completed a first-year, post-graduate residency with ECU Health in pharmacy practice and a second-year residency in ambulatory care with ChristianaCare in Wilmington, DE. Following residency, I obtained board certification in ambulatory care and HIV management, and my clinical interests are in primary care, care for underserved patient populations, LGBTQIA+ health, and HIV management and prevention. I enjoy supporting patients as they achieve their personal health goals and learn more about their health conditions and medications.
PharmD, BCACP, CPP
Kelly is originally from Raleigh, NC. After graduating from the University of South Carolina College of Pharmacy, she completed a PGY1 pharmacy residency at Indiana University Health and a PGY2 ambulatory care pharmacy residency at St. Joseph’s/Candler. Prior to joining Duke Health, Kelly worked with Prisma Health Primary Care in Columbia, SC as a clinical pharmacist managing patients with diabetes, hypertension, hyperlipidemia, CAD, and on anticoagulation. She is passionate about helping patients take control over their own health journeys.
PharmD, BCACP
Dr. Jackson Carter serves Duke employees and their dependents as senior clinical account executive with Express Scripts. She manages the Duke pharmacy benefit and works with physician leadership on realizing cost savings, improving patient care, and increasing patient safety. Through her efforts at Duke, Dr. Jackson Carter was awarded a "Pharmacy Benefit Management Institute Excellence Award" in 2016 for innovative care management strategies. Dr. Jackson Carter graduated from UNC Chapel Hill with a degree in biology and doctorate in pharmacy. She completed a residency in ambulatory care with Mission Hospitals and holds her ACCP board certification in ambulatory care.
PharmD, BCACP, CPP
I completed my undergraduate studies at Lehigh University and attended the Ohio State University for pharmacy school. Upon completion of my PharmD, I moved to North Carolina and completed two years of ambulatory care pharmacy residency program at Novant Health. Prior to joining Duke Health, I worked as a clinical pharmacist embedded in an internal medicine clinic. As a clinical pharmacist, I really enjoy collaborating with other clinicians and working with our patients to better manage their chronic diseases. It is very fulfilling seeing the impact pharmacists can make in improving the quality of life of patients in our communities.
PharmD, BCACP, CPP
I obtained my pharmacy degree from the South Carolina College of Pharmacy. I also completed a PGY-1 Managed Care and PGY-2 Ambulatory Care residency with Kaiser Permanente of Georgia. Prior to coming to Duke, I worked as a Clinical Pharmacy Specialist at Harris Health System in Houston, TX, managing patients with diabetes, hypertension, CAD, hyperlipidemia, and on anticoagulation. My interests also include disease state management in the primary care setting. I have a strong passion for improving patient outcomes and educating the next generation of pharmacists.
PharmD, BCACP
I graduated from the University of New England in Portland, Maine. I completed two years of pharmacy residency training at Novant Health with an ambulatory care focus. Prior to Duke, I worked at Cone Health in Greensboro as an embedded primary care pharmacist, focusing on management of diabetes, hypertension, hyperlipidemia, asthma/COPD, osteoporosis, and other chronic diseases. I really enjoy building relationships with patients and working collaboratively with the healthcare team to develop the best possible care.
PharmD, BCACP, CPP
I obtained my pharmacy degree from the UNC Eshelman School of Pharmacy, as well as a PGY-1 with a focus in Ambulatory Care, and I am a Board Certified Pharmacist in Ambulatory Care. Prior to coming to Duke, I worked as a Clinical Pharmacist at Advocate Medical Group in Chicago, Illinois, managing patients with diabetes, hypertension, heart failure, hyperlipidemia, and on anticoagulation. I also worked as an Assistant Professor at Chicago State University. I am interested in chronic disease states and drug development research. Being a chronic disease state pharmacist has allowed me to help and educate patients regarding preventative medicine. It also has given me the opportunity to educate and mold young pharmacists regarding our profession's role.
PharmD, BCACP, CPP
I graduated from the UNC Eshelman School of Pharmacy with my Doctor of Pharmacy. I completed PGY1 and PGY2 pharmacy residencies in Ambulatory Care at Virginia Commonwealth University Health and The Ohio State University Wexner Medical Center, respectively. I am a Board Certified Ambulatory Care Pharmacist (BCACP), and I serve as an Adjunct Assistant Professor of Clinical Education with UNC Eshelman School of Pharmacy. Prior to Duke, I worked with WakeMed Primary Care as a Clinical Pharmacist Practitioner (CPP). I am passionate about improving health outcomes by optimizing medications used to treat diabetes, hypertension, and hyperlipidemia to prevent atherosclerotic cardiovascular disease and chronic kidney disease.
Pharmacy Technicians
Pharmacy technicians are licensed staff who can help you on the phone or in your home. They make sure your medicine list is up-to-date, that you are taking medicines safely, and that you are able to get refills on time.
CPhT
I am a Certified Pharmacy Technician currently enrolled in Durham Technical Community College pursuing a degree in nursing. I have been in pharmacy since 2004, where I began working in a retail pharmacy as a cashier. An opportunity presented itself when I received the chance to move into a tech position. I became determined to succeed by teaching myself how to read sig codes, brand generic drugs and their uses, and basic pharmacy operations. I quickly recognized the joy associated with successfully working with all backgrounds of people and contributing to the well-being and health of the community. Since then I’ve worked my way throughout various areas or pharmacy including inpatient, IV preparation, chemotherapy, medication administration, and some work with drug efficacy and safety. I am excited about the patient centered work that is being done through DukeWELL and PHMO, and I look forward to contributing to the success of our patients.
CPhT II
As a pharmacy technician for over twenty years, I have learned a lot about the moving parts of pharmacy. I find satisfaction knowing I am a part of helping patients have a better quality of life. My current role will allow me to be more involved with assisting the patient with their well-being.
CPhT
"I am a certified pharmacy technician with over 12 years of experience in sales and pharmacy. I have worked in a variety of pharmacy settings, ranging from IV chemotherapy preparation and medication procurement to prior authorizations and patient assistance. I attended Appalachian State University, where I graduated with a bachelor's degree in cellular and molecular biology with minor concentrations in chemistry and business. I currently serve DukeWELL patients in Orange, Durham and Alamance Counties."
CPhT
I’ve been with Duke for six years. I have a passion for helping people. I love getting to know the patients and their families.
CPhT
"I am a certified pharmacy technician who attended Virginia Union University and Chowan University, where I studied allied health sciences with a minor in chemistry. My retail pharmacy experience began in 2003, when I worked at a local pharmacy and soda shop in my community. Since then, I have worked in a variety of pharmacy settings, including supporting pediatrics, Duke’s Department of Pharmacy Continuity of Care Program, pharmacy billing, and even working in our U.S. Army Military Treatment Facility pharmacies. I currently provide home visit support to DukeWELL patients who live in Wake, Durham, Person, Vance and Granville Counties."
CPhT
I have been a Certified Pharmacy Technician for the past nine years with experience in independent, retail, and outpatient pharmacies. I enjoy the work I do, because I am able to help patients be consistent with their medication regimen, as well as helping with medication affordability, speaking with insurance companies, or overcoming any barriers preventing them from getting the medication they need, which will result in overall better health for the patient. It is a pleasure to know that my work impacts so many patients to achieve better health.
CPhT
I completed the Duke University Hospital Pharmacy Tech Training Program In December of 2018. I began working as a pharmacy technician in Duke Specialty Pharmacy and worked there for a total of five years. I also worked In the Duke University Hospital Pharmacy Storeroom for nine months. I transitioned to the DukeWELL Pharmacy Services team in August of 2024.