I have a management background in health insurance and as a government contractor. I received a degree in Health Science in 2014. I am currently studying for Healthcare Administration. I owned and managed a group home for Intellectual Disabled adults with critical needs for over 10 years. I have always had a strong desire to assist people with their needs in everyday life. Working as an associate in PHMO allows me to continue bridging the gap for patients by providing the resources necessary to fulfill their healthcare needs and essentials.
I graduated from Winston Salem State University with a bachelors in Healthcare Management. I chose this field because I love helping people and want to make a difference in their lives.
I have been at Duke for 5 years, serving as both a Nursing Assistant and an Advanced Health Unit Coordinator. After completing a Community Health Worker (CHW) certification course at DTCC, I began to better understand the importance of having outreach and resource persons within any given community. I enjoy providing helpful information to those who may not be aware of—or adequately informed of—those things that may help one make better health and lifestyle choices.
I was born in Honduras. I’m fluent in Spanish and English. I recently received my Bachelor’s degree in Health Care Management from the University of Mount Olive. I began my career with Duke over 11 years ago in a pediatric clinic in which I served as a financial care counselor and medical interpreter. I love working in the health care field, because I love being able to make someone’s day better and help them through trying times. I’m very excited to be a part of this amazing team at PHMO.
I started at Duke in 2018 at Duke Eye Center Main as a Patient Service Associate. My role was to register patients, provide customer service, and schedule return appointments. I joined Duke Raleigh Hospital's Radiology department in 2019 as a Financial Care Counselor. My responsibilities were to explain the waiver form regarding patient co-pay and professional pay for any medical services, verify patient insurance, and collect all patient demographic information including personal and contact information. I have experience in the medical field and in customer service. I like to travel, cook, and spend time with my family. I am so excited to join the Duke PHMO Team, because I am very passionate about my job and helping others.
I was born in Colorado but grew up in Chapel Hill for most of my life. I received a Bachelors in Global Health from the University of North Carolina at Chapel Hill in 2020. As a first-generation immigrant, I became passionate about helping community members navigate the health care system and overcome barriers to care. I am excited to be a part of the PHMO team to continue to do what I love the most!
I was born and raised in New Jersey. I have called North Carolina my home since 1997. I have previously worked at Duke as a Certified Pharmacy Technician. I recently relocated back to North Carolina from Western Maryland. My background is in victim advocacy, community engagement, and local government administration. I am passionate about helping others have a voice. I am a proud mom of three adults and one grandchild. I am excited to be a part of the DukeWELL team. I am looking forward to assisting those in our community with their health and wellness.
I am originally from Guatemala, Centroamérica. I am bilingual (Spanish-English). I came to the United States when I as 21 years old with my family. I have 3 kids and always tried to participate in their school activities. Now, they are 23, 21, and 16 years old. I love to play sports and be active as well as my three kids. I love my job because I can help people in need find what they need to be healthy and reach their goals. Being bilingual has given me the opportunity to help the members of my community that have communication barriers.
I’m a graduate of North Carolina Central University. I have many years of experience in the health care field. I have a passion for helping others. I enjoy spending time with family, traveling, and watching movies.