I started my healthcare journey as a volunteer at WakeMed Raleigh and later became a CNA I while attending Wake Early College of Health & Sciences in Raleigh during high school in 2011. Since then, I have worked across a diversity of healthcare systems in NC in a diversity of roles on both the clinical and administrative side in clinical research, behavioral health services, and emergency medicine. I’m passionate about connecting patients with resources and organizations within the local community that can help transform healthcare and improve their overall well-being.
I am a mom and a G'ma. I have a wonderful family. I worked for Regional Pediatrics for nine years. I am a Peer Support Specialist and a Certified Nursing Assistant. I love helping people. Now, I'm working as a Resource Center Care Coodinator; I am working my dream job!
My professional interests are centered around health justice and reproductive health, and my personal interests include music, books, yoga, baking, and animals.
I have prior experience in the healthcare administrative world from working at UNC as an administrative specialist and a financial counselor. During this pandemic I’ve had the pleasure of gaining experience working in the ER while giving a helping hand to all the nurses, doctors and other staff that work so hard in the hospital day in and day out.
Previously, I gained copious amounts of experience in customer support in relation to healthcare. I have helped within a varied capacity, from individuals in Medicare and Medicaid to RNs accessing continuing education to renew their licenses. I also have a BS in Public Health Science, and I was always happy to help in any way I could. After making the transition to Duke Health, I’ve been overtly excited to really engage with patients to address barriers to care and overall be a part of the bigger picture for population health.
I have an extensive background in providing community resources for high-risk families. I also have experience with child protective services, housing insecurities, and health-related assistance with special attention to diversity and inclusion for marginalized populations.
I started my career at Duke in December 2017 as a patient service associate at the Duke Eye Center. Then in 2020, I became a financial care counselor, where I assisted patients with their financial benefits. I worked closely with insurance companies and our providers. I enjoy helping people in anything I do. I look forward to assisting our patients here at PHMO.
I have been a certified community health worker (CCHW) for over five years. I am also a former state ambassador of Virginia for the NCHWA and a former food pantry coordinator for a faith-based organization.