Care Managers

Robin O

Credentials: 
BSN, RN, ACM
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Robin O Claud, BSN, RN, ACM
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My nursing background is in med-surgical, telemetry, rehabilitation, infusion nursing, coordination, hemo-dialysis outpatient & acute, and peritoneal dialysis.

What I like about my work: senior leadership supports autonomy and promotes professional respectful relationships.

My goal is to support our community of patients through respect and shared responsibilities promoting well being through quality evidenced based care.

Paula Tah-Sherman

Credentials: 
BSN, RN, CCM
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Paula Tah-Sherman, BSN, RN, CCM
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I was born in Monrovia, Liberia, West Africa. My family migrated to the States in 1980 due to civil war in Liberia. I grew up thereafter in Birmingham, Alabama. I graduated from Auburn University-M with a BSN in 1990. I have worked in various areas of nursing over 30 years, most recently as a travel nurse when I relocated from Allen, Texas back to Durham in 2017 to help care for my ailing mother. I returned to Duke in 2018 in case management, and I feel blessed to continue my journey with PHMO to assist with the health care needs of patients through education, advocacy, and helping them navigate the overwhelming healthcare system, especially the underserved. 

Emily O'Farrell

Credentials: 
BSN, RN, CIC
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Emily O'Farrell, BSN, RN, CIC
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As a North Carolina native, I have worked for Duke University Health System since graduating nursing school at East Carolina University. I have enjoyed working a variety of nursing roles with my primary objective to always provide the best possible care for our patients. I love getting to create unique relationships with patients and families and finding ways I can help support their health goals.

Angela McKeand

Credentials: 
BSN, RN, CEN
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Angela McKeand, BSN, RN, CEN
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I have been an RN for 10+ years with mostly experience in the ICU and emergency department. I have a passion for helping patients achieve their health goals with education and encouragement! I'm very excited to be joining the DukeWELL team!

Jessica Wright

Credentials: 
BSN, RN
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Jessica Wright
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I have worked as a pediatric nurse at Duke Hospital for over 13 years. I have specialized training in pediatric cancer care, seizure management, and diabetes education. The best thing about my job is when I get the chance to help someone understand their diagnosis, medication, or treatment. I love seeing the spark of confidence that enables a person to take control of their health! I am an NC native, a foodie, and a mother of three. I look forward to helping you reach your health goals!

Sheila Allison

Credentials: 
BSN
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Sheila Allison, BSN
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I am a native of NC raised on a 78 acre farm. I learned values such as the benefits of working hard, working as a team/family, and I enjoyed the unity experienced with a large family. I developed a strong desire to help people, which led to obtaining an ADN in 2007 and a BSN in 2021. I am currently working towards an MSN with a focus in Nursing Education.

Mary Planisek

Credentials: 
MSN, RN, ACM, CCM
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Mary Planisek
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I graduated from The Ohio State University with my bachelor's in nursing degree and moved to North Carolina in 2005 and started working for Duke Health. I obtained my master's in nursing administration from UNCG in 2016. Much of my nursing career has been in community based and acute care hospital-based Case Management and Utilization review. I enjoy helping people navigate the healthcare system and serving as an advocate for patients and their loved ones.

Halie Lozano

Credentials: 
MSN, RN
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Halie Lozano, MSN, RN
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I was born and raised in East TN (give it time, you’ll hear the accent!) I am, by nature, someone who wants to help and heal, so nursing came as a very natural career path. I have ten years of experience with a background in medical surgical and cardiac acute care nursing. This will be the first time in my career that I will be outside of an acute care facility, and I am so excited to begin this journey into healthcare quality improvement.

Emily Brigman

Credentials: 
MSW, LCSW
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Emily Brigman
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I have been working in the mental health field for the past 13 years. Most of my experience is in the inpatient hospital setting, but I have also worked in the ER, in community programs, and as a program manager for adults with co-occurring illnesses. I am very passionate about helping others and look for every opportunity to expand my skill set.