I was born and raised in Durham, NC. I have worked for Duke caring for patients for more than 6 years. I enjoy working with the community and learning new things. I have three lovely kids that I spend most of my time with.
I am originally from Baltimore, MD and am a die-hard Baltimore Ravens fan. I’ve worked in health care for over 25 years—13 of which were at Johns Hopkins Health System. I recently graduated from Strayer University with a Masters Degree in Health Services Administration and a concentration in public health. My passion for healthcare is one that provides service, compassion, and attentiveness. I get joy from connecting with patients and always being able to place their needs first.
I graduated from UNC Wilmington with a B.A. in Spanish and International Studies. Throughout my professional career, I have worked with underserved communities, specifically immigrants and refugees with limited English proficiency. I am extremely passionate about social justice and equitable access to health care for all, regardless of race, ethnicity, or immigration status. By the same token, I am beyond excited to help uninsured individuals navigate the healthcare system and ensure that their needs are met.
I was born in Honduras. I’m fluent in Spanish and English. I recently received my Bachelor’s degree in Health Care Management from the University of Mount Olive. I began my career with Duke over 11 years ago in a pediatric clinic in which I served as a financial care counselor and medical interpreter. I love working in the health care field, because I love being able to make someone’s day better and help them through trying times. I’m very excited to be a part of this amazing team at PHMO.
I enjoy meeting new people and learning about different cultures. What I enjoy most about my work is making a positive impact on people’s lives. Building relationships is important to personal growth, and you never know what you can learn from each other! Everyone has a unique story to tell.
I started at Duke in 2018 at Duke Eye Center Main as a Patient Service Associate. My role was to register patients, provide customer service, and schedule return appointments. I joined Duke Raleigh Hospital's Radiology department in 2019 as a Financial Care Counselor. My responsibilities were to explain the waiver form regarding patient co-pay and professional pay for any medical services, verify patient insurance, and collect all patient demographic information including personal and contact information. I have experience in the medical field and in customer service. I like to travel, cook, and spend time with my family. I am so excited to join the Duke PHMO Team, because I am very passionate about my job and helping others.
I was born in Colorado but grew up in Chapel Hill for most of my life. I received a Bachelors in Global Health from the University of North Carolina at Chapel Hill in 2020. As a first-generation immigrant, I became passionate about helping community members navigate the health care system and overcome barriers to care. I am excited to be a part of the PHMO team to continue to do what I love the most!
I was born and raised in New Jersey. I have called North Carolina my home since 1997. I have previously worked at Duke as a Certified Pharmacy Technician. I recently relocated back to North Carolina from Western Maryland. My background is in victim advocacy, community engagement, and local government administration. I am passionate about helping others have a voice. I am a proud mom of three adults and one grandchild. I am excited to be a part of the DukeWELL team. I am looking forward to assisting those in our community with their health and wellness.
I am originally from Guatemala, Centroamérica. I am bilingual (Spanish-English). I came to the United States when I as 21 years old with my family. I have 3 kids and always tried to participate in their school activities. Now, they are 23, 21, and 16 years old. I love to play sports and be active as well as my three kids. I love my job because I can help people in need find what they need to be healthy and reach their goals. Being bilingual has given me the opportunity to help the members of my community that have communication barriers.