Previously, I gained copious amounts of experience in customer support in relation to healthcare. I have helped within a varied capacity, from individuals in Medicare and Medicaid to RNs accessing continuing education to renew their licenses. I also have a BS in Public Health Science, and I was always happy to help in any way I could. After making the transition to Duke Health, I’ve been overtly excited to really engage with patients to address barriers to care and overall be a part of the bigger picture for population health.
I have an extensive background in providing community resources for high-risk families. I also have experience with child protective services, housing insecurities, and health-related assistance with special attention to diversity and inclusion for marginalized populations.
I started my career at Duke in December 2017 as a patient service associate at the Duke Eye Center. Then in 2020, I became a financial care counselor, where I assisted patients with their financial benefits. I worked closely with insurance companies and our providers. I enjoy helping people in anything I do. I look forward to assisting our patients here at PHMO.
I have been a certified community health worker (CCHW) for over five years. I am also a former state ambassador of Virginia for the NCHWA and a former food pantry coordinator for a faith-based organization.
My name is Tequana, and I first gained entrance into the medical field in 2013 under the specialty of Optometry. I have had the opportunity to explore and gain knowledge as an Ophthalmic Technician and work other positions. However, I enjoy patient relations the most. I love being able to provide quality care and interacting with patients to find needed solutions. In my spare time, I enjoy visiting family, reading a good book, and being creative with anything involving the arts.
I previously worked at the Duke Eye Center as a Financial Care Counselor, where I assisted patients with their financial benefits. I worked closely with insurance companies and our providers. I enjoy helping people in anything I do. I look forward to assisting our patients here with PHMO.
I recently moved here from Michigan with two of my daughters, and I am looking forward to seeing less snow. When I am not working, I enjoy trying new baking and cooking recipes, walks with nature, and art.
I’ve worked in healthcare for 28 years. It has been rewarding on all facets. I’m looking forward to learning all the aspects of my role so that I can become a solid addition to my team.
I have 21 years of experience working in the medical field, which includes oncology, primary care, and radiology. I have been with Duke Health for the past 7 years. I enjoy helping others, so working with PHMO will allow me to bridge the gap to help patients maintain healthy and safe lifestyles.
I have 15 years with Duke. My passions are customer service—being that voice for individuals who do not know where to begin for help—helping our communities and employees to be enlightened with resources that will help with mind, body, and soul.